Tapiceria en Yecla | Rafael Ortega | Sofas | Decoracion

Privacy Policy


1. PRIVACY AND SAFETY POLICY

From DETAILS HOUSE S.L. as owners of this website (www.rafaelortega.es), we protect the personal data and information of our customers and users, not only when they visit our website, but also when they use the rest of our services.

Therefore, and in accordance with current legislation on Data Protection, both national and European, as well as the rest of the Spanish legal system and community, we present this Privacy Policy, which reflects our commitment to maintain and ensure secure business relationships through the protection of personal data, ensuring the privacy of each of our users and customers.


2. PERSONAL DATA DEFINITION

As 'Personal Data' we must understand any information concerning an identified or identifiable natural person. This includes, but is not limited to, the name, surname, postal and e-mail address, as well as the telephone number or even a photo.


3. TREATMENTS AND PURPOSE OF DATA COLLECTED

Any personal data that you provide to us when visiting our website or during the provision of services, will be treated in accordance with data protection rules and will only be collected, processed and used for lawful and legitimate purposes, of which we will always be informed beforehand.

Therefore, and in accordance with current legislation, we inform you that the personal data you provide us through our website, or by sending emails, will be incorporated into the automated files under the ownership of DETAILS HOUSE S.L., residing at MIGUEL SERVET, PAC16 POL. IND. LAS TERESAS, 30510 YECLA (MURCIA), with the purpose of attending to your request, providing you with the requested information, as well as managing the provision of the contracted service and informing you about it, or even about products, activities, services or offers that may be of interest to you.

However, the purposes for which we collect information are detailed below:

DETAILS HOUSE S.L., through its website www.rafaelortega.es, collects user data through the contact form in order to contact you and attend the service/information requested.

Also, these data are collected so that DETAILS HOUSE S.L. can contact users of the page, respond to any questions and send them commercial information about products and news.

In any case, the user has the obligation to provide the data truthfully and keep them updated, so DETAILS HOUSE S.L. reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false data, without prejudice to other actions that proceed in law.

In any case, DETAILS HOUSE S.L. will indicate whether or not the data requested must be provided on a mandatory basis. In any case, it is understood that providing them is voluntary unless otherwise indicated.

However, non-completion of such data may result in DETAILS HOUSE S.L. being prevented from providing all those services which, by their nature, require knowledge of such data, so that in such cases DETAILS HOUSE S.L. is exempt from liability for the non-performance, or incomplete provision, of such services.

It should also be noted that no personal data will be communicated to external companies without the consent of its owner for the sending of commercial communications of other products and services.

Finally, the user will not include, in those spaces enabled as 'free text fields', any personal data that can be qualified within those for which a medium or high level of protection is required (i.e., data relating to ideology, religion, beliefs, union membership, health, racial origin and/or sexual life, among others), without prior notice to DETAILS HOUSE S.L. as defined by current regulations. Nor may they be used to infringe the honour and privacy rights of third parties. Any such information provided will be deleted.


4. SAFETY OF YOUR PERSONAL DATA

DETAILS HOUSE S.L. has a special concern to ensure the security of your personal data, so they are stored in our information systems, in which we have adopted and implemented security measures, technical and organizational, to prevent any loss or unauthorized use by third parties. In particular, our employees and collaborators are bound by the duty of professional secrecy and have been duly informed and trained for this purpose.


5. INFORMATION ON THE USE OF COOKIES

DETAILS HOUSE S.L. informs you that the view of this website does not imply the automatic registration of any personal data that can identify the user.

On the other hand, there is certain non-personal information that is collected during the live session through devices called "cookies", which are small data files that are generated in the User's computer and that allow us to obtain the following information:

The date and time of access to the Web Site. This allows us to find out the busiest times, and make the necessary adjustments to avoid saturation problems during our peak hours.

The number of daily visitors to each section. This allows us to know the most successful areas and increase and improve their content, so that users get a more satisfactory result.

The date and time of the last time the User visited the Website.

The design of contents that the User chose in his first visit to the Web Site.

Security elements involved in controlling access to restricted areas.

Without prejudice to the fact that the information referring to the Cookies Policy is developed in a specific section under the same name, the owner of this website wishes to clarify that the data obtained through these cookies are totally anonymous and, in no case, allow association with a specific and identified User. However, it allows DETAILS HOUSE S.L. to adapt and improve its Services to the interests of the User.

In addition, this website uses Google Analytics, a cookie analysis service described above provided by Google, Inc.

However, the User has the option of preventing the generation of cookies, by selecting the corresponding option in your browser program, although DETAILS HOUSE S.L. warns that if you disable the use of cookies navigation may be slower than usual.


6. USER RIGHTS

Any of the consents granted may be revoked. Likewise, you may exercise your rights of access, rectification, cancellation and opposition by writing to DETAILS HOUSE S.L., address MIGUEL SERVET, PAC16 POL. IND. LAS TERESAS, 30510, YECLA (MURCIA), or by e-mail: info@rafaelortega.es.


7. DO YOU NOT WISH TO RECEIVE INFORMATION FROM US OR DO YOU WISH TO REVOCATE YOUR CONSENT?

Any user may object to the use of their information for advertising purposes, market research or the development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do this, send an email to the address info@rafaelortega.es. When you receive advertising by email, you can also oppose from this email, clicking on the link included in it and following the instructions that are provided.


8. CHANGES TO THE PRIVACY POLICY

Our Privacy Policy may be updated due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services. Therefore, we recommend that you visit and access our Privacy Policy periodically, to be able to access and know the latest changes that may have been incorporated. In the event that such changes relate to the consent given by the user, a separate and separate notification will be sent to the user to collect it again.

If during the reading you have any doubt or question about our Privacy Policy or want to exercise any right or action concerning your personal data, please contact us at the following email address info@rafaelortega.es.


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